Refund policy

Refunds Policy

Last Updated Feb 18 , 2026

Thank you for shopping at Obscura Mystery Games!

Please note that all of our products are digital downloads and are delivered electronically. Due to the instant access and reproducible nature of digital files, we do not offer refunds, returns, or exchanges once a purchase is completed.

All Sales Are Final

By purchasing from our store, you agree to these terms:

- You understand that you are buying a non-tangible, irrevocable digital product.

- You acknowledge that no physical items will be shipped.

- You agree that all sales are final and non-refundable.

We encourage you to read the full product descriptions and review any preview materials or FAQs before purchasing. If you have any questions about a product before buying, feel free to contact us by filling out the contact form :)

Download Issues or File Errors

If you experience any problems with your download or receive a corrupted or incorrect file, please reach out to us within 7 days of your purchase, and we’ll help you resolve the issue. You can contact us using by using our contact form!